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USE OF PERSONAL INFORMATION
The information we do receive is used by us to measure the effectiveness of our website and to help plan improvements to our services. We may also from time to time notify you of products or special offers that may be of interest to you. In the event that you do not wish to be contacted for such purposes, please reply to a promotional e-mail with the word “unsubscribe” in the subject line or send an email to firstname.lastname@example.org. We will not pass on any of your personal details to other parties or companies except where necessary to process your order or payment. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
Seren Holistic Therapy, Knaresborough will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the customer name associated with it. To obtain such a summary, please send an e-mail to email@example.com. Your request will be dealt with as soon as possible. Seren Holistic Therapy, Knaresborough conform with the requirements of the Data Protection Act, 1998.
Seren Holistic Therapy’s web site uses ‘Cookies’. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognise your browser so that our shopping basket system can store the items that are currently in your basket and know whether or not you are logged in if you are a registered customer.
When you enter the payment process on the Seren Holistic Therapy web site, you are transferred on to a secure server using 128-bit encryption by PayPal (regulated by the FSA). Your credit card details are only decrypted after they reach PayPal’s systems, where they are then automatically processed and your card charged. They are not held in clear text on any web site so it is not possible for your details to be stolen during a transaction. We at Seren Holistic Therapy never receive your complete credit card details or keep such information anywhere in our system.